BikeBerry, an online bicycle and bicycle accessory retailer, has always been dedicated to keeping existing customers engaged, but when discount-driven retention campaigns became too pricey, the ...

Get up to 150 miles per gallon. This stat is what closes most of Jack Lin’s sales. Lin, the owner of BikeBerry in Brea, sells two- and four-stroke engine kits that can turn a beach cruiser into a ...

While customer retention marketing sometimes takes a backseat to customer acquisition at many companies, retaining customers often costs significantly less than attracting new ones, and typically ...